Customer Service

If you are the owner of your home and live with parents/family, please specify so in the Landlord section of your application when filling out. There is also a Comments Section at the bottom of the...

When filling out your application, please specify if you are either unemployed, the owner/CEO of your company, or self-employed. You can specify on either the Employer or Supervisor section when fi...

Our verifications team usually takes around 1-3 business days to finish a verification. It depends on how responsive your employer/landlord is. Please feel free to let them know that our calls and ...

Please use the chat on the website stating your name, email, address you applied for, and the change(s) that you would like to make (employer/landlord phone number and/or email address), and our ve...

In order for you to attach additional documents (paystubs, bank statements, government ID, etc.) to your application, you will need to use the section "Additional Documents" while filling out your ...

If you need to change anything on your application after submitting it, use the chat on the website stating the email address that you registered with and the address you applied to. Include your n...

For Applicants: This is usually because of a thin credit file or a data mismatch with what the credit bureau has on file. If you do not have a thin credit file, you will need to call TransUnion Cus...

If you have successfully answered the validation questions from the credit bureau your reports will be available to view in your account. Please log in, and select the address that you applied for....

If you have ever lived in the USA for a while and you have a Tax Id Number or ITIN (personal and not business, which is an EIN), you can use it instead of a social security number, and Credit Burea...

Listing 2 Leasing does not manage or own any properties, we are the tenant screening service. Any inquiries regarding the time frame or anything else regarding your application process should be s...