Customer Service

After registering your property, publishing/sending the application link, and getting notified that applicants have applied for the property, you are ready to view the applicant's information. Log ...

In order to change a landlord's email for a property you will have to log into your Listing 2 Leasing account and click on Active/Current deals.  After clicking on the property in question, please ...

  Note: Multiple applicants can apply to the same link for 1 property.   After adding an address to the platform, Listing 2 Leasing will email you the link for applicants to apply.   Sending an app...

The options available to agents and/or landlords vary from location to location and brokerage to brokerage. Usually, there are three options to choose from. Please choose carefully as this determin...

Keep in mind that some offices agents do not have access to applicant's reports (due to the brokerage's internal policies), only the landlords do.  If you are not in one of those offices, the issu...

Please use the chat or contact function on the website with the email address that you registered with, stating that you did not get the verification email. It's important you let us know which em...

Listing 2 Leasing does not own or manage any property.   Listing 2 Leasing is a service provided for agents, landlords and applicants who are looking for Tenant Screening services.   The applicati...

Unfortunately, we don't have any control over the questions or options shown by the Credit Bureau. Keep in mind that "None of the above" is also a valid answer. If that doesn't work, then you wil...

If you are the owner of your home and live with parents/family, please specify so in the Landlord section of your application when filling out. There is also a Comments Section at the bottom of the...

When filling out your application, please specify if you are either unemployed, the owner/CEO of your company, or self-employed. You can specify on either the Employer or Supervisor section when fi...